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Email Labels


Gmails labels are a handy way to organize emails and to let other volunteers know the status of an email conversation.

Background
The PASS labels were originally created by GTDInbox, a firefox plug-in that uses gmail's labels to set up a GTD-style task management system. GTDInbox divides labels into groups for Project (P), Context (C), Status (S) and Reference (R) by prefacing the label with the indicated letter and a forward slash. While more than one label can be applied to an email, GTDInbox only allows one status label to be applied to each email. So some things that should be status labels are in the project group instead.

Projects - P/

Add to zoho - record needs to be added to zoho
Add to wiki - helpful information to be added to the wiki. remove label after wiki entry.
behavior assessment needed - schedule behavior assessment with shari at lee mannix
Behavior help - client needs behavior help
Cat - email involves a cat. not necessary. just used to help divide the labor by species when we have enough volunteers to do that.
Check in w owner - touch base with owner to see what the current situation is
Dog - email involves a dog. not necessary. just used to help divide the labor by species when we have enough volunteers to do that.
medical proof needed - waiting for medical records to approve pet for offsite adoptions
special needs - pet has special barriers to adoption such as advanced age or disease, or client has special needs like no car
Update zoho

Status - S/

5 day lost hold - the client called about a found pet and we need to wait before trying to rehome it
Action - a pass volunteer needs to do something, but something else needs to happen first. not used much
at TLAC - the pet is at TLAC. This is urgent and we need to contact rescue. It should be accompanied by the waiting on apa label.
Finished - the case has been finally resolved
improve bio - client sent us a bio that they need help with
next action - PASS volunteers need to take some action
participating in asst rehoming - pet is qualified and actively participating in the assisted rehoming program
someday - some optional task that might be done some day
waiting on - the most common label. email has been replied to and we are waiting for a reply or other action from the client
waiting on APA - PASS has asked another apa team to reply, usually rescue or the cat team

Context - C/


Reference - R/

Attachment - added automatically when a file has an attachment. use to search for photos and medical records.
PASS Request
poss adopter - someone interested in adopting a pass pet

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